January 28, 2011
Friday shop update and some thoughts on international shipping fee
Here are some things that were recently added to my shop. Lots of prints!
Top left: Black and White stripes scarf, $12
Top right: Black & White rose kimono dress, $50
Bottom left: 50's inspired plaid dress, $90
Bottom right: 50's inspired floral dress, $90
A recent purchase I made online got me thinking about the cost of international shipping fees. I found a dress I liked for $10, and the listing said it includes domestic shipping fee within the U.S. So, I emailed the seller to ask how much the shipping fee be to Japan. It was extra $10, so the total would be $20. Double the price?
I decided to ask her to ship the item to my family's address in NY, so they can forward the item to me, which in the end, will cost me less money. Honestly, it does not cost $10 to ship a light weight summer dress to Japan from the U.S. I know because I ship world constantly!
Granted, I have only lived in the U.S. and Japan, and have most of my experience working within those countries but, I often feel like etsy and ebay sellers are overcharging the international shipping fee. I don't know if they are including the so called "handling fee", but many times it makes me feel that they are trying to make money by overcharging on shipping fees. I understand higher shipping fee cost if you are getting a wedding dress in a big box, or industrial coffee maker but honestly, it really turns me off to see sellers charging exorbitant for no reason.
I usually charge $5 for orders from the U.S., and $7 for other countries. I charge a standard $5 for U.S., shipping even though, many times, I end up paying a slight difference out of my pocket. The way I see it, most of my customers are from the U.S., and I do not want the shipping fee to be deterrent from ordering from my shop. Also as I see it, the seller should be quick to refund if they cost is less than had been previously expected.
Just my two cents.....what is your take on shipping fees?